Policies & Procedure Templates



Every affiliate should assemble a complete policy and procedure manual that is supplemented by best practice documents. Use the templates below to evaluate your current policies, create new policies, and determine what information to transition to a best practice. 

The following types of processes/topics should be formalized in a policy and procedure, which requires a board vote to adjust:
  • Legal obligations
  • Financial standards and operations
  • Operations that enhance transparency of the affiliate
Other activities your affiliate executes regularly, but don't have legal, financial, or core operational implications can be moved to best practices which allows committees to regularly evaluate and adjust how things are done. Examples can include planning your annual conference, public policy outreach, and communication strategies. Best practices include all items volunteers will find helpful in executing their tasks such as timelines, templates, and strategies.

It is important to regularly update all of your governing documents and best practices. Designate a volunteer or your executive director as the person to lead the updating process by ensuring volunteers are aware of what needs to be updated and the timeline. They should also ensure follow through in receiving the updated documents back, facilitating board approval if necessary, and organizing and storing the updated documents for future use. You can utilize this tracking document to facilitate the process as well as access our webinar on how to leverage volunteers to update your governing documents here (slides are here).


Financial Policies

Affiliate Disaster Relieve Guidelines

Academy policy on when an affiliate can ask for a disaster relief and repayment requirements.

Download here
Expense Reporting and Reimbursement

Guidelines and requirements for submitting for and approving reimbursements and expenses.

Download here

Audit Policy

Outlines the process for an internal and external audit. 


Download here
Financial Planning

Establish spending limits based on reserves and put financial checks and balances in place.


Download here

Budget Policy

Establish a process for creating and approving a zero based budget; know when you can run a deficit.

Download here
Investment Policy

Establish what types of funds are appropriate, evaluating investment vehicle, and process for withdrawals.


Download here
Credit Policy

A policy on when to accept credit card payments and next steps related to non-payment.

Download here
Purchasing and Requisitions

Establish purchasing authorities, use of RFPs, and approval of non budgeted items.


Download here

Legal Policies

Appeals Policy

Provides a process for members to appeal decisions made by the board.


Download here
Conflict of Interest

Defines what is a conflict of interest and provides a disclosure form.


Download here
Non Harassment Policy

Establishes a policy for non harassment within the affiliate along with rules of conduct.

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Whistleblower Policy

Establishes protocols for non-retaliation for whistleblowers and a process to address issues raised.

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Communication Policies

Advertising Policy

Provides standards for advertising opportunities and outlines a selection/approval process.

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Listserve Policy

Establishes standards for postings and how to handle violations.


Download here
Social Media Policy

Establishes goals of social media and standards for posting and interactions.


Download here
Website Privacy Disclaimer

Gives an example of a disclaimer that can be adapted and posted on your website.

Download here

Operations Policies

Elections and Appointments

Establishes a procedure for the election and appointment process beyond what is provided in the bylaws

Download here
File Maintenance and Retention

Outlines what official records must be kept and for how long.


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Insurance Policy

Academy policy outlining the insurance that is provided to all affiliates.


Download here
Volunteer Travel Policy

Outlines what expenses are reimbursable, when travel is authorized, and reimbursement process.

Download here